Online Consults (Telehealth)

Online Physiotherapy & Exercise Physiology Consults (Telehealth)

Telehealth (also known as Online Consultation) allows you to consult one of our Physiotherapists or Accredited Exercise Physiologists by phone or a video call.

Telehealth can play a very important role in ensuring the continuity of care when you are unable to attend the clinic for your regular appointment. In 95% of cases, your Online Consultation is able to replicate a majority of the activities that you would complete when you are face-to-face when in the clinic.

Telehealth consultations are not only convenient, they also ensure the safety of others by reducing the spread of illness.

What to Expect in Your Initial Online Consultation

Online consultations have been shown to have similar benefits to in-clinic consultations in developing lifestyle behaviours to get you exercising and decrease your risk of long-term chronic diseases.

We need time to:

  • Undertake a comprehensive assessment to provide a clear diagnosis and label contributing factors
  • We go through the assessment, any reports or scans, diagnose your injury and condition
  • Prescribe exercise so you can continue the treatment at home
  • Create a step-by-step treatment plan to help prevent it coming back (Prevention is better than cure)
  • Liaise with other members in your healthcare team

The Difference, Who & What We Treat

The Difference: How is Online Different to In-Clinic

The process is exactly the same as being in the clinic. Really! We get your details and any relevant information prior to the consultation. We go through the assessment, any reports or scans, go through exercise technique and prescription, develop an exercise program and provide a plan to get you back to what you love doing.

Exercise prescription and programming is an essential part of online consultations and we do this by using PhysiApp. This means you:

  • Can get notification reminders to complete your exercises to stay on track
  • Will have exercise videos – no stick figure drawings
  • Have the ability to message your physio with comments or questions
  • Have the ability to track your adherence to the program

What We Treat: How Online (Telehealth) Consults Can Help

Most conditions can be treated through online consultations. As previously stated, research has shown similar benefits compared to face-to-face consultations. Here are a list of injuries and conditions that can be treated:

  • Chronic low back and neck pain
  • Postural conditions
  • Osteoporosis
  • Type 2 diabetes
  • Cancer
  • Heart disease
  • Obesity
  • Chronic Fatigue Syndrome / Myalgic Encephalomyelitis
  • Lower back pain
  • Neck pain and whiplash
  • Shoulder impingement and rotator cuff injuries
  • Hip and knee osteoarthritis
  • Hip bursitis
  • Sports injuries (e.g. ankle sprains, tendon pain)
  • Running injuries
  • and more

Who We Treat: This Service Is Best For

Online consults (also known as Telehealth consults) enable practitioners to reach people who are unable to attend a brick-and-mortar health clinic due to geographic limitations. Online consultations are also ideal for people who:

  • Want to save time with travel (have a session whilst at work – so you can go straight home)
  • Want to complete their appointment in the confines of their own home
  • Want convenient access to their current exercise physiologist
  • Do not feel comfortable exercising in a gym environment
  • Want guidance in their current training program
  • Live interstate, rural or rural areas
  • Are unable to attend a clinic due to an injury or conditions
We are registered NDIS providers and help NDIS participants achieve amazing outcomes for a range of conditions.

Let us help you feel better again!

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